On the right-bank districts of Szczecin, meters are read remotely. Meters are read using radio frequency data transmission to servers – heat meter radios modules, routers, SIM card equipped hubs –– over the GSM (mobile) network.
All heating substation meters are read, both for those serving corporate customers as well as consumers.
The meters installed in the part of the city on the left bank operate under a proprietary reading system that also allows collecting the readings over the GSM network. Data is uploaded to servers and stored there. In each of heating substations equipment is installed that features its own SIM card and so supports remote meter reading collection. In turn, the individual heat meters and water consumption meters communicate with the remote meter reading collection units locally using RF modules.
We bill consumers based on meter readings recorded by our service staff who visit meter locations to read the consumption data using close-range RF modules built into our consumer metering systems. We are currently working on replacing that reading collection system with remote meter reading technology based on data transmission over GSM networks.
Meter legal certification process
All metering systems are certified in line with the existing laws in five-year intervals.
How to read a heat meter?
Each customer can read their meter on their own using a dedicated button on the control panel. Each press of the button cycles through the reading, displaying heat consumption [GJ], total flow [m3], time in operation [H], heat supply temperature [C], heat return temperature [C] and the momentary flow rate [m3/h].
If you wish to: submit your meter reading,
request your meter legal certification details,
confirm the type of your heat meter and cold water meters for domestic hot water heating purposes,