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District heating
It is safe, cost-effective and available all year round. If you use it, you don’t have to worry about anything else
The meter certification is your responsibility!
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Energy efficiency
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SEC projects
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If you do not have an agreement with SEC and heating costs are settled with the Administrator as part of your rent, please first contact the Administrator/Building Manager or the Tenants’ Emergency Service.
If you have an agreement with SEC and pay heating charges directly to SEC, you can report heating or hot water supply failures to the Customer Service Office by phone at 91 45099 99, by e-mail at bok@sec.com.pl, or to the District Heating Emergency Service at 993.
Before reporting a failure, please check whether we are already aware of it or whether it is a scheduled outage – you can do so here.
